- FitForMe will execute accepted orders with convenient speed but at the latest within 5 days, unless another delivery period has been agreed upon. If the delivery is delayed, or if an order cannot or only partially be executed, you will receive a message directly.
- Delivery is free of charge for all orders paid online. For Cash on Delivery, a fee of AED 15 applies.
Cancellation, Exchange & Refund Policy
- If you are not completely satisfied with your choice, you can request a free cancellation within 24 hours of placing your order. Log in to your account and go to ‘My Orders’. Click ‘Cancel’.
- If you wish to cancel your order after the allotted 24-hour cancellation period, cancellation charges will be applied.
- Credit/Debit card payments will be refunded to the respective card and may take up to 15 business days depending on the bank. You will be notified through SMS or email once the refund is completed.
- Cancellations and returns will not be accepted once the product is delivered.
- If your order is received in a defective or damaged condition, we will replace your order free of charge.